Terms and Conditions 918kiiss — Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you (the user) and 918kiiss (the platform). This document governs the entire relationship between you and the platform across all aspects of use — from account registration and fund deposits to game participation and withdrawal of your winnings.

Using the 918kiiss platform — whether via the website or mobile app — means you have explicitly accepted and agreed to comply with all terms contained herein. This agreement takes effect from the moment you first access the platform, even before account registration is complete.

Use of the 918kiiss platform is restricted to individuals who meet all of the following eligibility criteria:

• Aged 21 years old or above at the date of registration
• A Malaysian citizen or lawful permanent resident of Malaysia
• Has never been declared bankrupt or is currently undergoing active bankruptcy proceedings
• Is not on the active self-exclusion list of any gambling platform in Malaysia
• Possessing full legal capacity to enter into a binding contract

918kiiss uses an automated verification system and periodic manual checks to ensure compliance with these eligibility requirements. The platform reserves the right to request additional documents for verification purposes at any time.

Each user is permitted to register and maintain only one (1) active account on the 918kiiss platform at any one time. Multiple account registrations — regardless of reason — are strictly prohibited.

During the registration process, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on official identification documents
• Valid national identity card number (MyKad)
• Exact date of birth
• An active email address owned and controlled by you
• An active Malaysian mobile phone number

The KYC (Know Your Customer) process is mandatory before a first withdrawal can be processed. Required documents include a copy of your MyKad (front and back) and proof of current address. All documents are processed securely and are not shared for marketing purposes.

918kiiss supports multiple deposit methods in Malaysian Ringgit (MYR), including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly and funds are available in your account within seconds of payment confirmation.

Deposit conditions that must be met:

• The payment account used must be in the name of the same registered user
• Deposits from third parties — including family members — are not permitted without prior written approval from 918kiiss
• Minimum and maximum deposit limits apply to each payment method and may vary by account level
• 918kiiss does not charge deposit processing fees, though payment providers may impose their own charges

If you have made any unintended deposits or exceeded your self-imposed limits, please contact customer support within 24 hours for assistance.

Fund withdrawals from a 918kiiss account are subject to the following conditions:

• KYC must be fully completed before the first withdrawal is approved
• Funds derived from bonuses must meet the specified wagering requirements before they can be withdrawn
• Withdrawals are processed only to bank accounts or e-wallets registered under the same user's name
• Minimum and maximum withdrawal limits apply and can be reviewed in the user's account

Approved withdrawals are typically processed within 1–24 business hours. In cases requiring additional review, processing may take longer and the user will be notified by email.

All bonuses and promotions offered by 918kiiss are subject to the specific terms stated in each promotional offer. Individual promotion terms form part of these Terms and Conditions.

General principles applicable to all bonuses:

• Welcome bonuses are only available to new users who have not previously registered
• Wagering requirements must be met before any bonus funds can be withdrawn
• Bonuses cannot be transferred between accounts or converted directly to cash
• 918kiiss reserves the right to cancel or modify any promotion at any time with reasonable notice
• Abuse of the bonus system — including "low-risk" betting designed to meet wagering requirements without genuine risk — may result in the cancellation of the bonus and any associated wins

Using more than one account to claim the same bonus is prohibited and will result in the cancellation of all accounts and bonuses involved.

All games available on the 918kiiss platform use a certified, independently audited random number generator (RNG) to ensure fairness. All game results are final and cannot be disputed except in cases of verifiable technical error.

In the event of a technical error or system disruption:

• If an error results in an incorrect payout, 918kiiss reserves the right to cancel or correct the transaction in question
• Bets placed during a confirmed system outage may be voided and funds fully refunded
• 918kiiss is not liable for losses resulting from internet connection disruptions on the user's end

Users are required to act with integrity while playing. Any attempt to exploit software bugs, use automation software (bots), or collude with other players will result in immediate account closure.

The 918kiiss sports betting section is subject to the following additional terms:

• All bets are only valid once confirmed by the system and reflected in your account betting history
• Odds displayed are the current odds at the time the bet is placed — not the odds shown moments before
• Live (in-play) bets are final and cannot be cancelled once confirmed by the system
• 918kiiss reserves the right to decline or limit any bet at any time at the platform's sole discretion
• In the event a match is postponed, delayed, or cancelled, bets will be settled in accordance with internationally accepted sports rules

The Cash Out feature is available on selected bets and is processed based on current market value. The Cash Out value displayed is final once confirmed by the user.

The following actions are strictly prohibited on the 918kiiss platform and will result in disciplinary action, including account closure without prior notice:

• Registering more than one account using the same or different identities
• Using automation software, bots, or any tool that automates betting actions
• Sharing account login credentials with any other party
• Attempting to exploit system errors, incorrect odds, or technical vulnerabilities
• Using the platform for money laundering or financing illegal activities
• Harassing, threatening, or behaving inappropriately toward support staff or other players
• Providing false or misleading information to the support team or during the KYC process

918kiiss reserves the right to close or suspend any user account for the following reasons:

• Violation of any term in this document
• Confirmation that the user does not meet the eligibility requirements
• Suspected fraudulent activity or attempted fraud
• Self-exclusion request submitted by the user
• Account inactivity for 24 consecutive months

Users who wish to voluntarily close their account may do so through account settings or by contacting customer support. Any remaining balance will be processed for withdrawal in accordance with standard procedures, provided all KYC requirements and bonus wagering conditions have been met.

918kiiss is committed to responsible gaming principles. The platform provides the following tools, which users can activate at any time through account settings:

• Daily, weekly, and monthly deposit limits — to control spending
• Loss limits — to set a maximum loss limit within a defined period
• Session time limits — to limit gaming session duration
• Cool-off period — temporary account suspension ranging from 24 hours to 6 months
• Permanent self-exclusion — permanent account closure at the user's request

Pre-set limits can only be increased after a 7-day cooling-off period to allow for self-reflection. Limit reductions, however, take effect immediately. For more information on responsible gaming tools, visit the Responsible Gaming us.

To the extent permitted by Malaysian law, 918kiiss is not liable for any indirect, consequential, or punitive losses arising from use of the platform, including:

• Losses due to internet service disruptions or technical issues beyond the platform's control
• Losses resulting from unauthorized access to a user's account due to the user's own negligence in safeguarding their login credentials
• Losses resulting from errors in information provided by the user during registration

The 918kiiss platform is provided "as is" without express or implied warranties of uninterrupted availability. However, 918kiiss is committed to maintaining high uptime and will notify users in advance of any planned maintenance.

918kiiss reserves the right to amend these Terms and Conditions at any time. For material changes — such as updates to deposit or withdrawal policies — registered users will be notified at least 7 days in advance via their registered email and/or in-platform notification.

Continued use of the platform after changes take effect constitutes acceptance of the updated terms. If you disagree with any changes made, you have the right to close your account and request a withdrawal of your balance in accordance with standard procedures.

These Terms and Conditions are governed by the laws applicable in Malaysia. Any dispute arising from the use of the 918kiiss platform will first be resolved through good-faith negotiation, and if necessary, through arbitration or the relevant court proceedings.