Personal Data Protection

Privacy Policy 918kiiss — Our Commitment to Protecting Your Data

918kiiss takes every user's privacy seriously. This document clearly explains what data we collect, how it is used, who can access it, and what your rights are as a user of our platform.

Updated: June 2026

918kiiss Six Data Protection Principles

The 918kiiss privacy policy is built on six core principles that ensure your personal data is always handled responsibly and transparently.

Data Minimization

918kiiss only collects data that is strictly necessary to deliver our services — no excessive collection or data irrelevant to the platform's purpose.

End-to-End Encryption

All data transmitted between your device and 918kiiss servers is protected with 256-bit SSL encryption. Sensitive data in the database is encrypted at rest.

No Sale of Data to Third Parties

Your personal data is never sold, rented, or transferred to any third party for marketing purposes. Your information belongs to you — it is not a commercial asset of ours.

Full Control in Your Hands

You can review, update, or request deletion of your personal data at any time through your account settings or by contacting our team directly.

PDPA 2010 Compliance

All 918kiiss data handling practices comply with the Malaysia Personal Data Protection Act 2010 (PDPA) — the primary data privacy law governing data processing in the country.

Limited Retention Period

Personal data is only retained for as long as necessary for the stated purpose. Inactive account data is deleted after the defined retention period in accordance with legal requirements.

Data We Collect and Its Purpose

Transparency is at the core of 918kiiss's privacy policy. Below is a full schedule of the data types collected, the purposes for collection, and the legal basis supporting each.

Data Type Purpose of Collection Legal Basis Retention Period
Identity (Name, MyKad, Date of Birth) Identity verification, KYC and age limit compliance, fraud prevention Legal obligation, legitimate interest Throughout active account + 7 years
Contact Information (Email, Phone Number) Account communications, security notifications, customer support Contract performance, consent Throughout active account
Financial Data (Deposit Methods, Transaction Records) Payment processing, fraud detection, AML compliance Legal obligation, legitimate interest 7 years after transaction
Technical Data (IP, Device, Browser) Account security, unauthorized access detection, platform analytics Legitimate interest, consent 12 months
Usage Data (Game History, Betting Logs) Wagering settlement, abuse detection, platform improvement Contract performance, legitimate interest 3 years
Cookies & Analytics Data Personalized user experience, website usage analytics Consent Until withdrawn

Note: This Privacy Policy applies to all users of the 918kiiss platform — whether accessed via desktop website, Android, or iOS mobile app. By using our platform, you agree to the practices described in this document.

1

Introduction and Scope of This Policy

918kiiss is an online gaming platform operating for users in Malaysia. As the platform operator, we act as the data controller for all personal information collected from registered users and website visitors.

This Privacy Policy clearly explains how 918kiiss collects, stores, processes, uses, and protects your personal data. It also outlines your rights under Malaysia's Personal Data Protection Act 2010 (PDPA) and how you can exercise those rights.

This policy forms part of the 918kiiss Terms and Conditions. By registering or using the platform, you confirm that you have read and understood this Privacy Policy.

2

How We Collect Your Personal Data

918kiiss collects personal data through several different channels — and we want you to know exactly where each piece of information comes from:

  • Account registration: Name, email, phone number, date of birth and password provided during registration
  • KYC process: MyKad or passport copy, verification selfie, and proof of address submitted for identity verification
  • Financial transactions: Payment details, deposit and withdrawal records, e-wallet or bank account information used
  • Platform usage: Game history, wagering records, game preferences, and active session duration
  • Device and technical: IP address, device type, operating system, web browser, and language settings
  • Support communications: Live chat content, support tickets and emails you send to us
  • Cookies and tracking technologies: Browsing behavior data, pages visited, and time spent on the platform

You may choose not to provide certain data, but this may limit the platform features available to you — for example, without KYC verification, withdrawals cannot be processed.

3

How We Use Your Personal Data

Every piece of data we collect has a specific and clear purpose. 918kiiss never uses your data for purposes unrelated to the services we provide. The following are the primary uses of your personal data:

  • Create and manage your user account
  • Process deposits and manage withdrawals in MYR
  • Verify identity and ensure compliance with the minimum age requirement of 21 years
  • Detect and prevent fraud, money laundering and platform abuse
  • Provide effective customer support when needed
  • Send important account-related notifications — including security alerts and terms updates
  • Personalise your gaming experience based on your preferences and usage history
  • Fulfil statutory reporting obligations under applicable Malaysian law
  • Improve the platform based on usage patterns and user feedback

If you have given consent to receive marketing communications, we may send you promotional offers and notifications about new platform features. You can withdraw this consent at any time through your account settings.

4

Data Disclosure to Third Parties

918kiiss does not sell or rent your personal data to any party for marketing purposes. However, there are limited situations where we need to share certain data:

  • Payment service providers: DuitNow, FPX, Touch 'n Go, and other e-wallets receive the transaction information needed to process your payments
  • KYC service providers: Trusted third-party identity verification service providers assist in verifying submitted documents
  • Authorities: Where required by law, court order or relevant authorities in Malaysia, we will disclose the necessary data.
  • Business transfers: In the event of a merger or acquisition, user data may be transferred to the new entity with appropriate notice

All third parties we work with are bound by strict data protection agreements and are not permitted to use your data for any purpose other than those specified in the agreement.

5

Data Security and Protection Measures

918kiiss continually invests in security infrastructure to protect users' personal data. The technical and organizational measures we have in place include:

  • 256-bit SSL/TLS encryption for all communications between user devices and our servers
  • Data encryption at rest for all sensitive information in the database
  • Two-factor authentication (2FA) available to all user accounts
  • Account activity monitoring ongoing, to detect suspicious access
  • Restricted staff access — only authorized personnel may access user data, and every access is logged
  • Regular security audits conducted by independent third parties
  • As a 918kiiss user and data subject under the Malaysia Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time: to ensure data recovery in the event of an unexpected incident

While no system is 100% immune, 918kiiss is committed to applying industry best practices in protecting your data. In the event of any material data breach, we will notify affected users and relevant authorities as required by law.

6

Cookies and Tracking Technologies

The 918kiiss platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions smoothly. Types of cookies we use:

  • Required cookies: Cookies required for the platform to function — including login session management and security. These cookies cannot be disabled.
  • Performance cookies: Collect information on how users interact with the platform to help us improve it.
  • Functional cookies: Store your preferences such as your chosen language and display settings.
  • Analytics cookies: Help us understand aggregate usage patterns for platform improvements.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of parts of the platform.

7

Cross-Border Data Transfers

In the course of its operations, 918kiiss may process or store some of your personal data on servers located outside Malaysia. Such transfers only occur when:

  • The destination country has a level of data protection equivalent to or higher than Malaysia
  • A valid data transfer agreement exists between 918kiiss and data recipients outside Malaysia
  • Transfers are necessary for contract performance — for example, international payment processing

918kiiss ensures that any cross-border data transfers are carried out with adequate safeguards in accordance with Malaysia's PDPA 2010 requirements.

8

Your Rights Under Malaysia's PDPA 2010

As a 918kiiss user and data subject under the Malaysia Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time:

  • Right of access: You may request a copy of all personal data we hold about you
  • Right to rectification: You may request correction of any inaccurate or outdated data
  • Right to erasure: Under certain circumstances, you may request the deletion of your personal data
  • Right to restriction of processing: You may request that we restrict the processing of your data under certain circumstances
  • Right to object: You may object to the processing of your data for direct marketing purposes at any time
  • Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time

To exercise any of these rights, please contact our support team via live chat on the platform or by email. We will process your request within 30 days of receipt.

Please note that the right to erasure may be limited in cases where 918kiiss has a legal obligation to retain certain data — for example, financial transaction records required for audit and AML compliance purposes.

9

Children's Data Protection

The 918kiiss platform is exclusively for individuals aged 21 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 21.

If we discover that personal data of an individual below the minimum age has been inadvertently collected, we will immediately take the following steps:

  • Close the account in question immediately
  • Delete all related personal data from our systems
  • Freeze and return any funds in the account in accordance with established procedures

If you believe someone under the age of 21 has registered an account on our platform, please notify us immediately through our customer support channels.

10

Amendments to This Privacy Policy

918kiiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the services we offer.

When material changes are made to this policy:

  • A notice will be sent to registered users via their registered email address
  • A notification will be displayed within the platform upon your next login
  • The "Updated" date at the top of this document will be updated
  • Previous versions of this policy will be retained and available upon request

Continued use of the 918kiiss platform after changes take effect indicates your acceptance of the updated policy.

11

Contact Us for Privacy Inquiries

If you have any questions, concerns or requests regarding how 918kiiss handles your personal data, we encourage you to reach out to us. Our team is ready to assist and committed to providing accurate, helpful responses.

Channels available for privacy-related inquiries:

  • In-platform live chat: The fastest way to get a response — available 24/7
  • Email: [email protected] — response within 1–2 business days

918kiiss is committed to responding to all privacy-related inquiries within 30 days of receipt. For more complex requests requiring deeper investigation, we will keep you informed of the progress and expected timeline.

You may also review Frequently Asked Questions (FAQ) us for answers to the most frequently asked privacy questions from 918kiiss platform users.

Data Control Is in Your Hands

At 918kiiss, we believe control over personal data should rest with the user. Below is a summary of your rights, which you can exercise at any time.

Right to Know

Request a complete copy of all personal data we hold about you — including transaction history, activity logs and account information.

Right to Rectify

Update or correct any inaccurate or outdated personal information in your account profile via account settings or customer support.

Right to Erasure

Where permitted by law, request the complete deletion of your personal data from 918kiiss systems.

Right to Object

Object to the processing of your data for direct marketing purposes at any time — such requests will be actioned immediately.

Right to Data Portability

Request a copy of your data in a machine-readable format for transfer to another service should you choose to do so.

Right to Withdraw Consent

Withdraw consent for marketing, analytics cookies, or any consent-based processing at any time with no penalty.

Your Data is Safe. Your Experience is Guaranteed.

Sign up with 918kiiss confidently — a platform that understands Malaysian players' needs and is committed to protecting your privacy.

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